Terms of Use
TAMTA | GoClick India Pvt. Ltd.
Please read these Terms of Use carefully before accessing, browsing, registering on, or using www.tamtaware.co.in (“Website”). These Terms of Use, together with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and any other policies, shall collectively govern your access to and use of the Website and all products and services offered through it.
By accessing or using the Website in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms. This Website is owned and operated by GoClick India Pvt. Ltd., operating under the brand name TAMTA.
1. Eligibility and Acceptance of Terms
By accessing, browsing, registering on, or placing an order through this Website, you represent and warrant that you are legally competent to enter into a binding contract under the applicable laws of India.
If you are below the age of 18 years, you may use this Website only under the supervision and consent of a parent or legal guardian who agrees to these Terms on your behalf. Your continued use of the Website shall constitute your full acceptance of these Terms as amended from time to time.
2. Website Use and User Obligations
You agree to use this Website only for lawful purposes. You shall not use the Website in any manner that may violate laws, infringe third-party rights, interfere with security, or use automated tools like bots and scrapers. Any false or fraudulent information provided by you may result in cancellation of orders and legal action.
3. Product Information and Descriptions
Due to the nature of handcrafted and metal-finish products, certain variations may naturally occur in categories such as copper bottles, steel bottles, surai, dispensers, and pots.
Variations may include minor differences in polish, texture, engraving, color tone, dimensions, and weight. These are inherent to the craftsmanship and are not considered manufacturing defects.
Product images are indicative and may differ slightly due to photography lighting and screen settings. We reserve the right to correct any typographical or pricing errors without prior notice.
4. Orders, Acceptance, and Cancellation
Orders are deemed accepted only upon successful payment confirmation and dispatch. We reserve the absolute right to refuse or cancel orders due to stock unavailability, pricing errors, failed payment verification, or suspected fraudulent activity. If cancelled after payment, a refund will be processed to the original payment method.
5. Pricing and Payments
All prices are in Indian Rupees (INR) and inclusive of taxes. Shipping charges are displayed during checkout. Prices and offers are subject to change without notice. We reserve the right to correct pricing errors even after an order is placed.
6. Shipping and Delivery
Delivery timelines are indicative and may vary due to pin code serviceability, weather, or force majeure events. Once handed over to the logistics partner, transit is subject to their framework. Re-shipping charges due to incorrect addresses or customer unavailability may be borne by the customer.
7. Returns, Exchanges, and Claims
Claims for damaged or wrong items must be reported within the specified timeline. We require supporting proof, such as a clear unboxing video and product photographs. Minor handcrafted variations are not treated as defects.
8. Intellectual Property Rights
All content, logos, text, graphics, and website code are the exclusive property of TAMTA / GoClick India Pvt. Ltd. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action.
9. User Conduct and Restrictions
Users must not interfere with platform functionality or misuse offer codes. The use of scrapers or malicious software is prohibited. We reserve the right to terminate access for suspected misuse.
10. Limitation of Liability
TAMTA and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from the use of the Website. Our total liability shall not exceed the value of the relevant order placed by the customer.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts at Delhi, India.
12. Contact Information
For any questions or legal notices, contact:
TAMTA (GoClick India Pvt. Ltd.)
Email: support@tamtaware.co.in
Phone: +91 9211736226