FAQ's
Frequently Asked Questions (FAQs)
1. What products does Tamtaware offer?
We specialize in high-quality copper bottles, matkas, surais, steel bottles, and traditional kitchenware designed for healthy living.
2. Are your products safe for daily use?
Yes, all our products are made with food-grade materials and are completely safe for everyday use.
3. How should I clean copper products?
Clean copperware with lemon and salt or tamarind to maintain shine. Avoid harsh chemicals and dishwasher use.
4. Do you offer customization?
Yes, we provide bulk and customized orders for gifting and corporate needs. Contact us for details.
5. What is your return and exchange policy?
We do not offer refunds. Only exchanges are allowed if the product is damaged or defective at delivery.
6. How long does shipping take?
Orders are usually delivered within 5–7 business days depending on your location.
7. Do you ship internationally?
Currently, we deliver across India. International shipping options will be introduced soon.
8. Can I track my order?
Yes, once your order is shipped, you will receive a tracking ID via email/SMS.
9. Do you offer discounts on bulk orders?
Yes, we provide special pricing and discounts for bulk or corporate orders. Reach out to our team for a quote.
10. How can I contact customer support?
You can reach us via our contact form on the website or email us at support@tamtaware.co.in.
11. Do your products have a warranty?
Yes, our products come with a standard warranty against manufacturing defects. Damage due to misuse is not covered.
12. Is there any age restriction for using your products?
No, there is no age restriction. Our products can be safely used by all age groups.