FAQ's

TAMTA FAQs Banner

Frequently Asked Questions

1. What products does Tamtaware offer? +
We specialize in premium copper bottles, matkas,surahi, dispensers, copper bottle sets, & glasses crafted for a healthier lifestyle.
2. Are your products safe for daily use? +
Yes, all our products are made with food-grade materials and are completely safe for everyday use.
3. How should I clean copper products? +
Clean copperware with lemon and salt or tamarind to maintain shine. Avoid harsh chemicals and dishwasher use.
4. Do you offer customization? +
Yes, we provide bulk and customized orders for gifting and corporate needs. Contact us for details.
5. What is your return and exchange policy? +
We do not offer refunds. Only exchanges are allowed if the product is damaged or defective at delivery.
6. How long does shipping take? +
Orders are usually delivered within 5–7 business days depending on your location.
7. Do you ship internationally? +
Currently, we deliver across India. International shipping options will be introduced soon.
8. Can I track my order? +
Yes, once your order is shipped, you will receive a tracking ID via email/SMS.
9. Do you offer discounts on bulk orders? +
Yes, we provide special pricing and discounts for bulk or corporate orders. Reach out to our team for a quote.
10. How can I contact customer support? +
You can reach us via our contact form on the website or email us at support@tamtaware.co.in.
11. Do your products have a warranty? +
Yes, our products come with a standard warranty against manufacturing defects. Damage due to misuse is not covered.
12. Is there any age restriction for using your products? +
No, there is no age restriction. Our products can be safely used by all age groups.